RETURN POLICY

RETURN POLICY

Last updated January 01, 2020

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit or an exchange. Please see below for more information on our return policy.

 

RETURNS

 

All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

RETURN PROCESS

 

To return an item, please email customer service at support@internationalpaymentsolutions.ca to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and the return form provided, and mail your return to the following address:

Ascentrio Inc

Attn: Returns

RMA #

210,515 Consumers rd

North York, Ontario M2J4Z2

Canada

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return.

REFUNDS

 

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Please allow at least seven (7) days from the receipt of your item to process your return or exchange. We will notify you by email when your return has been processed.

 

EXCEPTIONS  

The following items cannot be returned or exchanged:

 

  •     Open boxes  
  •     Used items  

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.

Please Note

  •        A 10% restocking fee will be charged for all returns.
  •        Sale items are FINAL SALE and cannot be returned.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

+1 647 351 9511

support@internationalpaymentsolutions.ca

You can read more about our Privacy Policy or Shipping Policy