MasterCard Has Taken A Good Step For The Staffs- They Don’t Need To Return To Office Until Virus Concerns Abate


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It is quite evident that the number of credit card transactions has been drastically increased amid COVID-19 and therefore, credit card networks such as MasterCard are trying their best to provide satisfactory services.

MasterCard Incorporated which is an American multinational financial services corporation headquartered in New York, United States, understands this present concern and therefore, they have taken a very good step for their staff. They are allowing the staff to work from home until they are comfortable returning without fear of contracting the coronavirus.

Michael Fraccaro, Chief People Officer said, “We expect in the coming weeks and months that more employees will continue to work from home than come into the office. We are OK with that. We support that choice”.

Fraccaro further added, “The Company is also considering office consolidation and examining its real estate footprint, according to the news service. The world’s second-biggest payment processor is headquartered in Westchester, N.Y., and employs nearly 20,000 people worldwide”.

The Company is also thinking about the future of its real estate needs. Moreover, the Company has made a task force that is called the “future of work” task force to determine the way forward.

Almost 90% workforce of this company is working remotely in both the U.S. and overseas locations such as Shanghai and Beijing.

Employees who are working in offices are maintaining social distancing. Moreover, masks and temperature checks have become compulsory.

Fraccaro told, “Once there is adequate testing and there is a vaccine and people feel comfortable to return, then we may see more. But in the early phases it will be vastly less than what we had”.

The report has come this week on Twitter, which called for all employees to begin working remotely in March, announced that some workers will be able to permanently work from home after restrictions are lifted.

MasterCard representative for Twitter told BuzzFeed last week said, “We’ve been very thoughtful in how we’ve approached this from the time we were one of the first companies to move to a work-from-home model. We’ll continue to be, and we’ll continue to put the safety of our people and communities first”.

Jennifer Christie, the company’s head of human resources said, “People who were reticent to work remotely will find that they really thrive that way. Managers who didn’t think they could manage teams that were remote will have a different perspective. I do think we won’t go back”.

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